Hello, this is Wonri. Today's topic is Socar and Greencar. For those of you who are considering renting a vehicle, I will highlight the key points, so please make sure to watch my video. Why am I making this video? There probably isn't anyone, including YouTubers and consultants, who knows more about Greencar and Socar than I do. I will explain by comparing the two. So let's get started.

The first advantage of Socar is its convenience when exchanging vehicles. Socar has more vehicles than Greencar, making it more convenient in terms of vehicle exchanges. (In the case of Greencar in Jeju, there are almost no vehicles available for exchange.) If a customer experiences a vehicle defect and has to rent a vehicle from a different location, they can return the vehicle either at the location where they exchanged it or at the original location where they made the reservation. This means that customers can rent vehicles according to their preferences. On the other hand,

Green Car has a problem with changing the return location during vehicle exchanges due to defects in the vehicle. If they do allow a change, customers must contact the customer center to complete the return. 

Secondly, a major advantage of Socar is that they have many good vehicles! They have a comparative advantage over Green Car in terms of new cars and higher-grade vehicles. For example, popular models like Casper and other higher-grade vehicles are available. Green Car does not have new models like Casper, while Socar offers better vehicles such as Jeep Renegade and Mini Clubman.

The third advantage of Socar is the availability of professional consultation! When there is an issue with a vehicle and customers contact the customer center, they can receive specialized advice in different fields. For instance, accident-related inquiries are handled by the accident department, while general inquiries are managed by the general department. However, in the case of Green Car, even if the ARS attempts to understand customer needs, all inquiries are handled by general consultants. So,

When calling the accident department or making general inquiries, Green Car can be reached by the same consultant. The fourth advantage is that Socar offers long-term rentals, while Green Car allows rentals for a maximum of five days. The fifth advantage is the quick repair of Bluetooth navigation. If there are issues with navigation or Bluetooth, Socar can reset the navigation system for the customer or provide assistance regarding the Bluetooth problems. However, in the case of Green Car, if there are issues with Bluetooth or navigation, they simply advise customers to use their mobile phones. The advantage of Green Car is that it is cheaper than Socar. Of course, Socar occasionally has coupon events, but in general, it is difficult to use Socar at a lower price compared to Green Car unless you purchase the Socar Passport subscription. Socar has a membership called Passport, which costs 29,900 won per year.

When using Green Car, the membership is automatically applied for free. Additionally, coupons are issued more frequently and at higher discount rates compared to SoCar, making it relatively cheaper to use. The second advantage is that Green Car is more favorable in terms of compensation compared to SoCar. Green Car can offer various assistance, such as points, deductions for delayed time, or free extensions, if the vehicle was not used smoothly. However, SoCar offers almost no credit if the customer experiences inconvenience due to a vehicle defect. Instead, they provide a coupon for a free rental next time or extend the delayed time. Even when the customer's trust in SoCar has already been broken, they offer a few hours of free coupons for future use. Of course, the insurance fee is separate. Ultimately, they try to patch things up with coupons. If that doesn't work, only then do they negotiate with the customer about deducting rental fees for the delayed time.

Of course, the customer must first mention any deductions regarding the amount. The third advantage is that Green Car responds quickly in case of emergencies. If there is an urgent inquiry about a vehicle, customers can post a message in the 1:1 customer service emergency inquiry, and the customer service team will contact the customer within 30 minutes at the latest. However, in the case of Socar, no matter what the online consultant says, the urgent consultation does not proceed accurately; instead, it often results in just a moment, leading urgent customers to contact the customer service themselves. 

The fourth point is both an advantage and a disadvantage. In the case of Socar, there are specialized consultants, allowing for consultations to be divided by area. However, since all Green Car consultants need to be knowledgeable about everything, they can handle any inquiries without needing to transfer the call. The fifth advantage is that Green Car can be used for 5 more minutes than Socar. In the case of Socar, customers can take pictures of the vehicle and start using it 10 minutes before the reservation, but Green Car allows usage starting 15 minutes before, giving customers an extra 5 minutes.

I compared the pros and cons of Socar and Greencar. Personally, if money is not a concern and I want to drive a good vehicle, I would choose Socar. However, if I'm looking for value for money, I would opt for Greencar. If there is a good response, I will provide information about what to do if there is an accident with Greencar or Socar. Additionally, Greencar has a free delivery service for customers who can use the vehicle without paying a penny. Thank you for your attention.

그린카 와 쏘카 이용하기전에 꼭 보세요.(꿀팁)

Scripts