논란이 되고 있는 테슬라의 스티어링 휠 변경 및 품질 문제

테슬라의 스티어링 휠에 버튼이 있는 새로운 디자인은 소비자들 사이에서 불만을 불러일으키며 테슬라의 JD 파워 및 컨슈머 리포트 평가에 영향을 미쳤습니다.

### 테슬라의 스토킹 제거가 컨슈머 리포트 및 J.D. 파워 랭킹에 미치는 영향
* 🚘 Model S, Model X 및 Model 3의 스티어링 휠에 기존 스틱을 버튼으로 교체하기로 한 **Tesla의 결정**은 소비자들로부터 부정적인 피드백을 받았습니다.
* 👀 J.D. Power의 연구에 따르면 **대시보드에 물리적 컨트롤이 없으면 운전자가 기능을 검색할 때 도로에서 눈을 떼는 시간이 더 많아진다**고 합니다.
* 📊 J.D. 파워와 컨슈머 리포트의 순위는 **소비자의 인식과 구매 결정에 큰 영향**을 미칩니다.
* 🛠 품질은 단순히 물건이 고장나는 것뿐만 아니라 **소비자가 직면하는 사용성 문제**도 포함합니다.
* 🔍 설문조사에서 테슬라의 품질 문제는 **재배치된 제어장치 작동의 어려움**과 관련이 있습니다.
* ↕ 긴급 상황이나 운전 중에는 **새로운 컨트롤을 찾고 사용하는 것이 어려울** 수 있습니다.
* 🔒 리비안과 다른 전기차 제조업체들은 **새로운 컨트롤 레이아웃으로 인한 사용성 문제**로 인해 품질 순위에서 **테슬라를 따라잡았습니다**.

So much of the test.
The origin story was that its technology was great.
It was a great product, but they've made some tweaks that on specific models.
I think it's Model X and S after a certain year and the refreshed Model
three that actually have not gone down well with the Tesla owners.
Yeah, that's right. It did start in 2021 with S and X, it's
now migrated to three, which means it's hitting the mainstream buyer.
And the mainstream buyer does not like giving up their turn signal stocks.
What Elon is trying to do is trying to go stock three so you lose the turn
signal stock. Then you also lose the windshield wiper
stalk on the other side. All of those have migrated to being
buttons on the steering wheel. So as regular viewers of Bloomberg
Technology know, I have a model Y which I pay for myself, but it has the stalks.
The one thing I'd observe is like the

screen in the middle.
There are no, there are no dials or buttons on the dash.
I spend a lot of time looking at the screen and reading the JD report.
I think that was a big point that many of the respondents made as well.
Absolutely, JD Power said. The author of the study told me that
that the consumers report that they have much more eyes off the road time because
they're hunting around for these, you know, ordinary functions.
This isn't high level tech that people are looking for it.
They just want to beep the horn because something happened in front of them and
they can't find it. We won't get into the whole idea about
the future of Tesla and full self-driving wear to Elon Musk's mind.
You won't need to pay attention anyway, but you've covered this industry for
such a long time. You've written brilliant pieces.
The product level. How impactful are these JD reports?
Like does the average consumer pick it

up and go. Wow, this will inform whether
or not I get a Tesla? Absolutely.
J.D. Power and Consumer Reports, those two
measures are the ones that carry the most weight with consumers.
You can see it in the automakers' advertising.
We all know, you know, run the J.D. Power seal if they're one of the
preferred brands. And Tesla has always been the highest
ranked. Now, all the other EVs, Rivian, the legacy
automakers, they've all caught up with Tesla, primarily because of these
rudimentary functions that have been put on the steering wheel and taken away
from their usual locations. In the story, there's a chart of
problems per 100 vehicles, but it's also a quality survey.
Can we just quickly talk about the quality part of this discussion?
Yeah. So I mean, quality is defined in a
couple of ways. One is things that break that don't go
well, but also quality in the survey now.

reflects what consumers are having
trouble operating. It might be functioning as designed, but
if the driver can't figure out how to use it, then that's a quality
problem. And so that's what's showing up on Tesla
here. These are things the buttons work if you
can find them, but can you find them in an emergency situation?
And others have pointed out if you're in a roundabout, the way the turn signals
work is a couple of directional arrows on the steering wheel.
You're in a roundabout and you're in the middle of it.
Your steering wheel's upside down and you don't know which arrow to push.

Tesla’s Design Changes Confuse Drivers, Undercut EV Quality

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테슬라의 논란이 되고 있는 자동차 디자인 변화

Tesla의 Model S, X 및 새로워진 Model 3는 특히 방향 지시등 스톡과 앞 유리 와이퍼 스톡을 제거하는 등 소유자들에게 인기가 없는 변경 사항을 적용했습니다.

스티어링 휠의 버튼 컨트롤로 전환하면서 도로에서 눈을 떼는 시간이 늘어났다는 불만이 제기되었습니다.

JD 파워 보고서는 새로운 디자인에 대한 소비자 불만을 강조하며 일반 소비자에게 미치는 영향에 대한 의문을 제기했습니다.

파워와 컨슈머 리포트에서 1위를 차지한 브랜드이지만, 이제 다른 전기차 제조업체와의 경쟁에 직면해 있습니다.

전통적인 자동차 제조업체와 리비안이 품질 평가에서 테슬라를 따라잡았는데, 이는 부분적으로 스티어링 휠 디자인의 변화 덕분입니다.

품질은 차량 100대당 문제 수와 전반적인 설문조사 만족도로 측정됩니다.

테슬라의 디자인은 특히 긴급 상황에서 기능을 작동하는 데 어려움을 겪는 소비자들에게 품질 문제를 야기합니다.

특히 버튼의 위치와 기능, 방향지시등에 방향 화살표를 사용하는 방식이 문제가 되는 것으로 지적되었습니다.