연말 세일을 위한 마케팅 트렌드와 AI 혁신

### 마케팅, 이커머스 및 AI 혁신 동향
* 👋 연말이 다가오면서 많은 기업들이 특히 **블랙 프라이데이와 싱글데이**를 맞아 대대적인 마케팅 캠페인을 준비하고 있습니다.
* 🎃 할로윈이 지나고 다가오는 홀리데이 시즌에 초점을 맞추고 있는 기업들은 **소비자의 관심을 끌기 위해 일찍부터 마케팅 활동**을 시작하고 있습니다.
* 📈 동원산업과 같은 기업은 **참치 조업에 드론**을 활용하는 등 AI 기술을 활용해 업무를 개선하고 있으며, 현대백화점은 **AI 기반 개인화 서비스**를 도입했습니다.
* 🛍 CJ ENM은 화장품과 건강기능식품으로, 롯데는 **해외 브랜드와 건강식품 수입**에 주력하는 등 유통 환경이 변화하고 있습니다.
* 📉 최근 롯데쇼핑의 영업이익이 **83억 원에 그치는 등 홈쇼핑 수익성이 감소**하는 추세로, TV 홈쇼핑 업계의 전반적인 침체가 두드러지고 있습니다.
* 🎄 11월에 접어들면서 소매업체들은 어려운 경제 환경 속에서 소비자들을 끌어들이기 위해 **미디어 파사드와 조기 프로모션**을 활용하는 등 크리스마스 마케팅을 이미 준비하고 있습니다.
* 🌶 주목할 만한 음식 트렌드로는 미국 요리에서 매콤달콤한 맛의 인기가 높아지면서 **고추장이 주목받고** 있으며, 이는 진화하는 소비자들의 입맛을 잘 보여줍니다.
* 🤖 다양한 산업 분야에서 초개인화의 중요성이 커지면서 개인화된 경험을 제공하도록 설계된 **카카오의 새로운 AI 비서 '카나'와 '나나'**가 출시되는 등 기술 분야에서도 AI는 빠르게 발전하고 있습니다.

기업들은 변화하는 소비자 행동과 경제적 도전에 적응하기 위해 제품을 다양화하고 AI를 도입하고 있습니다.

Hello everyone. Today is Monday, October 28th, and I will begin our broadcast. To those who are new, welcome! I hope everyone is doing well as we enter the last week of October. It's already 8:02, so let's get started with the prepared content. Once again, welcome to the newcomers, and thank you, Lua, for being the first to join us. Are you managing well at work? It feels like we just entered the second half of the year, but now November is just around the corner. The weather has also become quite chilly. As we approach the end of the year, I remember worrying about how to use up my remaining vacation days. I used to think about when I would use them, especially since I was always busy and couldn't take proper vacations. I remember wondering how I would use up the remaining days. Now, we are already in the last week of October. Let's proceed with the discussion.

I'll start in one minute. As more people arrive, let me mention that since we are approaching November and December, there are many year-end events and marketing campaigns, such as Black Friday, happening recently. Shall we proceed? Yes, we will begin the marketing trend broadcast on Monday morning, October 28th. The first article I have prepared, as mentioned, is about companies that are getting ready for marketing in November and December. Halloween has passed, and currently, it's quite challenging to market Halloween in our country. Therefore, most companies are focusing their marketing efforts on November and December. With November bringing Black Friday and the Chinese Singles' Day, many are intentionally starting their campaigns a bit earlier to avoid that period.

There are cases where it fits and cases where it doesn't. Now, let's look at the first article: the biggest shopping festival of the year begins in November, kicking off fierce competition in online retail. As you may know, Black Friday is the largest discount event of the year, and with major shopping events like China's Singles' Day on November 11, November is packed with the year's biggest shopping occasions. Online shopping malls are gearing up for a fierce competition. In South Korea's e-commerce sector, companies like 11st and Gmarket are mentioned as key players, and they are said to be competing based on price competitiveness. It seems that AliExpress will also hold significant events for Singles' Day. Previously, Gmarket accepted applications from sellers to offer discounts, but this time, they are being very selective, granting participation only to sellers who meet specific competitive pricing criteria.

It is said that they sell products at prices below a reasonable standard price based on the average and lowest prices. This means they aim to have actual price competitiveness. Gmarket is developing a price verification algorithm to filter participating products by category. Gmarket appears to be primarily focusing on price. 

11st is also gearing up for its biggest annual event, the Grand 11th Sale. In fact, 11st holds sales every month on the 11th. However, the event in November is referred to as the Grand Sale. They are securing a large quantity of cost-effective products to enhance customer benefits. However, they are also tightening their pricing strategy significantly. If a product is priced higher than the average price over three weeks, a penalty will be applied. In any case, the focus is on providing benefits to customers.

To pressure the sellers a bit, they need to show that unless they take action now, if they miss this opportunity, the next year will be very tough. How cheaply they can sell good products is a matter of life and death for them. Especially with the current difficult situation of high inflation and prolonged consumption stagnation, price sensitivity has increased compared to the past. Ultimately, the price itself becomes a benchmark for whether or not the sales event will be successful. AliExpress is preparing for Singles' Day on November 11, and it is expected to be a much more intense Black Friday than last year. However, before November, Christmas marketing has already started. Recently, at The Hyundai Seoul, the Christmas preparations were very impressive compared to last year.

The pop-up store has been successful, and there was an advance reservation for the Christmas experience space. Now, department stores are also broadcasting media façades earlier than usual. So, welcome to Christmas and the year-end season at the department stores. This is happening because there is a slight gap after Halloween in October, which allows for an earlier start. There are also forecasts that this is due to poor performance. Due to the economic downturn, the department store industry is creating a year-end atmosphere earlier than in previous years. As consumer sentiment weakens and performance declines, we see a trend of bringing forward the year-end special events through Christmas media façades. Notably, Shinsegae Department Store's main branch comes to mind, as there have been many posts on social media over the years about its media façade, which is usually decorated very elaborately.

This year, what should we do? People always have this sense of anticipation. And at Lotte Department Store, especially the Myeongdong flagship store, due to the prolonged recession, consumers are tightening their belts, and sales are no longer stable. Generally, luxury goods sales have significantly decreased, and many of these sales have shifted online. Therefore, it seems that the industry is pinning its hopes on the year-end, which is typically the peak season. To summarize, as November approaches, Black Friday and Singles' Day preparations are underway, focusing on price as a key element in domestic e-commerce. The retail industry is also putting more effort into Christmas marketing. We are broadcasting on Monday, October 28th, and for those who have just joined us, welcome! Please feel free to say hello in the chat.

I would like to ask you to move on to the next article. Kakao has released an AI, and it's called Kana. It's also referred to as the AI for latecomers. But honestly, does being late really matter? What's important is how well you perform. This seems to be the prevailing attitude. The AI that Kakao has introduced is named Kana, and I will explain what it is later. It aims to read emotions and is focused on hyper-personalization. We will learn more about this Kana, which is not just a single service but consists of two AI assistants: Kana and Nana. However, these two AI assistants have slightly different roles, which I will explain. Kakao unveiled the new AI brand, Kana, at the developer conference If Kakao and announced that it will launch a map service within this year. Kana aims to go beyond the rigid and generic AI assistants and strive to be your closest friend who knows you best. Therefore, it represents the idea of having an AI that truly understands you.

The meaning of Kana is that it is composed of two parts: the game mate Nana and the group mate Kana. Nana provides an optimized personalized experience by remembering conversations from both individual and group chats. This means that Nana can respond to personal requests, like finding good restaurants for me. For example, it remembers the conference schedule and materials discussed in group chats and sends me reminder messages via personal messages so I don't forget. Therefore, Nana continuously cares for me based on my identity and situation.

On the other hand, Kana operates solely in group chats. It quizzes us on the papers we've read in study group conversations and gives us scores. In conversations with a partner, it suggests date schedules and locations. This means that Kana is not just for me; it is involved in group chats where conversations happen between multiple people.

I remember that AI has certain limitations, which can be understood in context. So, we have now launched Nana and Kana. Nana is an inmate, while Kana is a group mate. Nana remembers personal situations and provides information accordingly, whereas Kana engages in conversations with various people to offer diverse information. This is how they can be understood. The app is expected to be released in November or December this year, and it remains to be seen whether people will use it widely. Recently, Kakao has been facing some challenges; the CEO has been arrested, and there have been numerous complaints about billing issues. It seems that there aren't many positive reports coming out. I wonder if there will be a turnaround in the atmosphere. AI is rapidly advancing to the point where it is becoming popular in the domestic market. In the AI industry, as I've heard from someone I know, even a delay of about two weeks in development is significant for AI.

In the industry, they say that this kind of race can be delayed by several months or even up to a year. This indicates a very sensitive situation regarding the evolution of AI. It turns out that we can divide the stages of AI evolution. When we think of AI evolution, we often consider things like ChatGPT, but let's take a look at the stages of how far this evolution can go. Just to put it simply, with a mouse movement, we can search for information. Now, let's look at the table showing the five stages of AI development according to OpenAI. 

The first stage is conversational AI, like ChatGPT. This has already been achieved. The second stage is reasoning. What does reasoning mean? It refers to AI that has human-level problem-solving capabilities, capable of reasoning and analysis. In my view, this is already possible with GPT these days. The third stage is...

According to the conclusion drawn, AI can now take practical actions. It seems to be in a trial phase at the moment. For example, there is autonomous driving, and AI is also being used to help with innovation, invention, and the creation of new ideas in research and technology development. This is also currently being tested. The final stage, which is the fifth stage, is the organization stage. It refers to a model capable of taking over all tasks within an organization. Now, if we ask where we currently stand among the five stages presented, we have reached the third stage, the agent stage. So, while we are somewhat past the growth phase, it seems we are moving towards a sort of maturity. Yes, AI is currently capable of making judgments and taking actions. So, we should be aware that AI can now exist in five stages.

So, when we move beyond the third stage to the fourth or fifth stage, people often fear that moment when they realize, Oh, humans are the ones destroying the Earth. At that moment, there might be a shutdown of all AI systems or a feeling similar to launching a nuclear weapon, which would be catastrophic. 

As I share news about AI, I also wanted to touch on what's happening with Kakao. Recently, I looked into how far we've come. AI is being actively utilized not only online but also offline, and I wanted to introduce a few examples. There was an article in Bizwatch that I had previously mentioned in a broadcast. At Lotte Mart, they are currently using an AI system that measures the sweetness of fruit as it passes through a scanner. This system can determine whether the fruit is sweet or not, and these days, the Shine Muscat grape has become quite a topic of discussion.

The taste is not good. The Shine Muscat is not sweet, so they are now operating in a way that allows for the identification of sweet grapes, specifically sweet Shine Muscats. Next, Dongwon Industries is utilizing AI when catching tuna. When they go out to sea, schools of fish are swimming around, and it's a bit difficult to spot them visually. In the past, they would search from helicopters, but due to the risks of accidents and high fuel consumption, they now use drones to primarily locate the fish. Thus, in the distribution industry, many customized products utilizing AI are emerging. For example, Hyundai Department Store is also mentioned. Hyundai Department Store offers a personalized concierge service called Greeting Butler, which also applies AI technology.

AI's lowest prices are being utilized, and in the retail industry, there is a very strong focus on analyzing customers in an ultra-personalized manner. It seems that AI is being actively used more than in any other industry. It is also widely used in counseling solutions. Last year, when AI was first introduced, I uploaded a video about ChatGPT on YouTube. At that time, people were saying things like, Oh, this is just a passing trend; why are you reviewing this video? Can't you see where it's going? However, when it first came out, I thought to myself, This is different. And indeed, a year or two later, we can see it taking the lead in the industry. We are currently broadcasting on Monday, October 28. For those who have just joined us...

Hello, everyone. While you're watching the video, I kindly ask you to hit the like button. Let me take a sip of water and then we will move on to the next article. Recently, there have been concerns about Starbucks. There are discussions about a management crisis at Starbucks. Some might think that Starbucks is just a coffee brand, but it is also a leading player in the domestic industry. This raises the question of why Starbucks is facing such a crisis. It turns out that this issue is not limited to Korea; the U.S. is also experiencing a crisis. Let's explore the reasons behind this together. Both Korea and the U.S. are facing significant challenges with Starbucks. In the U.S., there are reports of poor performance and bleak forecasts for next year. The competition between stores has intensified, and in Korea, the number of Starbucks locations has become excessive. Nowadays, there are so many Starbucks in Seoul that it has the highest number of Starbucks locations in a single city worldwide.

The city is said to be Seoul. Now, the global number one coffee franchise, Starbucks, is facing a crisis. The global headquarters of Starbucks in the United States has projected poor performance for the 2025 fiscal year. Domestic Starbucks is also struggling with profitability. Let's take a look. Compared to the same period last year, in the United States, sales decreased by 6% and the number of visitors dropped by 10%. In China, there was an 11% decline in the first quarter and a 14% decline in the second quarter. Looking at the quarterly sales growth rates, we can see that since entering 2024, the numbers have consistently shown negative growth. Starbucks in Korea also recorded an operating profit margin of about 5.1% in the first half of the year, but this is still about half of what it was compared to 2021. Currently, there are 137 Starbucks stores in the country, and despite the stagnation in profitability, 100 new stores were opened last year.

When asked why profitability isn't increasing, the reasons become clear. They say that low-cost coffee is the culprit. Simply put, low-cost coffee brands like Baekdabang, Mega Coffee, and Compuz are experiencing tremendous sales growth. While the low-cost coffee market is flourishing, the overall coffee market pie is fixed, leading to a zero-sum game where everyone is just sharing what's available. If you ask people where they want to go for coffee, it used to be places like Starbucks, Tom N Toms, and Hollys, which were the standard choices. Now, coffee itself has become the standard. As a result, instead of Starbucks, low-cost coffee has become the norm, and places to go when you want to enjoy slightly better coffee have changed. This shift means that coffee has transitioned from being a necessity to more of a choice.

There's a certain feeling about this. As a result, there are operational issues; for instance, there are no kiosks, and they have just started using vibrating bells. Whenever they try to sell merchandise, there are always surprises and various challenges. Ultimately, I think the real issue is that the culture and code of how people approach coffee are changing. Starbucks has traditionally emphasized human interaction, calling out to customers and personally delivering drinks. However, recently, they have introduced vibrating bells and kiosks. Consequently, they seem to have lost some of their character, and business is not going well, putting Starbucks in a bit of a double bind. Let's look at the next article. As I have mentioned repeatedly, the economy is quite tough. Many office workers can relate to this, but those who run their own businesses or are involved in commerce also feel it.

You may feel this more deeply, but it seems that this is also the case for large corporations. As a result, there are many layoffs and employment adjustments. It appears that the boundaries of service areas are becoming more blurred, leading to a phenomenon where industrial divisions are collapsing. The first article I brought discusses a case where food companies are not only selling food but also cosmetics and health supplements. The saying selling just food is outdated seems to hold true as food companies are now venturing into cosmetics and even delivery services. There is a trend of diversification in the food industry. The long-term effects of high prices and low growth, along with the changes in the low-margin market, are shaping this trend. For example, beverage companies are now producing cosmetics. Hite Jinro has acquired a cosmetics company and is now entering the cosmetics market.

They say they're creating something, and while it feels a bit sudden, recently, Korea Yakult has launched a fresh food breakfast delivery service. So, this is the direction they're heading. Now, the company that Hite has acquired is a comprehensive food company that manufactures processed foods and retail beer coolers. They have acquired this company. Additionally, the Daesang Group has also been reported to have acquired a health functional food company. Recently, Korea Yakult launched a delivery app called Knock, which is also expanding its delivery services for breakfast and snacks through e-commerce. As such, the rapid push for new businesses in the food industry is due to the saturation of the domestic market, making it difficult to expand profits solely through food. This is why, similar to Musinsa recently venturing into cosmetics and Daiso also entering the cosmetics market, companies are diversifying their offerings.

It's the same for Calido. The truth is that it's becoming increasingly difficult to survive by focusing solely on the industry I was in. As a long-term recession continues, there is a widespread belief that maintaining just one business will not be enough for survival. There are ongoing calls to expand into new businesses or to pursue international expansion. However, this is specific to large corporations, and you shouldn't read this article and think, I should also venture into new businesses. The reason is that new business ventures are only meaningful when there is sufficient competitiveness in one's own industry. Just because large corporations are doing it, it doesn't mean that everyone must pursue new businesses. 

In the case of BHC Chicken, they have announced a change in their mission, aiming not just at chicken but also at dining, including casual dining restaurants and restaurant chains. For instance, Papa John's Pizza is launching Mama Chicken, and so on.

It seems that horizontal expansion is continuing. Due to the economic downturn, it appears that certain aspects of our industry are breaking down. This applies not only to offline but also online sales. You know about home shopping, right? Home shopping is reportedly struggling these days because people are not watching TV. As home shopping is no longer a viable option, companies are making significant efforts to grow their private brands. With the decline in TV viewing populations, the need for business diversification has become stronger. 

In home shopping news, home shopping companies are expanding their private brand businesses beyond their core operations. While they previously focused on exclusive brands sold through their own channels, they are now dedicated to developing their own brands and products to showcase in various sales channels, including commerce and offline markets. Recently, the decline in TV viewership and the slowdown in the home shopping industry have led to new challenges.

It is interpreted as a strategy to diversify the business by finding food products. For example, CJ ENM, which operates CJ OnStyle, is involved in the fragrance brand Taylor Scent Library. Just as there is No Brand at E-Mart, they are creating their own brands. Home shopping is also a distribution channel. Similarly, CJ is successfully creating and managing its own women's wear brand, NaReun. Additionally, they are operating a business that focuses on nurturing brands in Korea. On the other hand, Lotte primarily imports and distributes overseas fashion brands. Therefore, rather than focusing on their own brands, they are mainly engaged in wholesale distribution of imported brands, such as the French fashion watch brand Laps and the French rainwear brand Float.

They now claim to have exclusive distribution rights and are also venturing into health supplements, manufacturing them in-house. Previously, they had only broadcasted through their own channels, but as people are watching TV less, they are focusing on their own brand and licensing brand businesses. Looking at the graph, we can see the operating profits of the four home shopping companies, which rose until 2019 and 2020 due to the COVID period. However, if you look at 2021, 2022, and 2023, Lotte Shopping, for instance, is now barely making 8.3 billion won. It's evident that home shopping is in a decline. It's not just home shopping; the entire TV landscape is transforming into a device for YouTube.

I think there are many changes happening. As a result, in order to survive in the media environment, home shopping has no choice but to sell its own products. Now, we are broadcasting together on Monday, October 28th. Welcome to those who are new; please say hello in the chat, and I would appreciate it if you could give the video a like. Our broadcast is available not only on YouTube but also through podcasts. You can listen on Apple Podcasts, Spotify, and Podbang. Now, let's move on to the next topic. Recently, one of the trends in the U.S. is something called map, which is short for spicy and sweet. The key ingredient here is Korean gochujang. The term map is said to be a combination of spicy and sweet, and it has become popular. To put it simply...

I will take a look and move on. This refers to the trend of spicy-sweet flavors that have taken over American restaurants, with Korean gochujang also becoming popular. CNBC analyzed this year's hot food trends and reported that 10% of the entire restaurant menu in the U.S. is now leaning towards this spicy-sweet trend. Recently, spicy-sweet flavored dishes have gained popularity in American restaurants, with Korean gochujang being used as a key seasoning. The term mapdal has been introduced, indicating that items featuring this flavor combination are taking over restaurant menus. The hottest food trend right now is indeed the combination of spicy and sweet flavors. This term combines spicy and sweet, although it hasn't officially appeared on menus yet, it refers to the rise of sweet and spicy foods.

It is said that certain terms are being used. Recently in the United States, they are primarily mixing the sweetness of fruits with various types of chili powder or gochujang to create a spicy flavor. For example, we are familiar with Shake Shack, which has launched menu items like a Korean-style sandwich or spicy lemonade. So, while the combination of sweet and spicy has always existed, it seems to be gaining more popularity lately. We looked into the trend of spicy and sweet sushi.

Now, let's move on to the next article. Recently, I have brought news from the home appliance industry. From what I know, the recent trend in the home appliance sector is shifting from purchasing to subscription services. Instead of buying appliances for two to three hundred dollars, the number of subscription users has surpassed ten million, according to LG Electronics. Many people are opting for subscriptions, and the second trend is...

It seems like we are talking about single-person households and compact appliances. The third point is that when purchasing home appliances, in the past, functionality and specifications were prioritized. Recently, however, the focus has shifted from functionality and specifications to aesthetics—whether the design is attractive, whether it matches our home, and whether it has a good reputation. This is evident in an article from the Chosun Ilbo titled Living Alone: In a Population of Ten Million, Smaller and Prettier is Better. It discusses the competition among small appliance manufacturers to capture consumers' attention with compact and aesthetically pleasing products as we enter the era of ten million single-person households. Although the trend of downsizing for single-person households has been steady for some time, the competition has intensified to create products that not only fit smaller spaces but also improve performance and contribute positively to interior design. For instance, there are products that are less than 10 cm wide.

Water purifiers, much smaller massage chairs, and similar products are what we're looking at today. If you take a look, the massage chair from Bodyfriend weighs only 65 kilograms, which is a 36% reduction in weight compared to previous models. The same goes for the water purifiers released by SK, which measure just 9.5 cm in width, making them compact. They also come in various colors like blue and pink. For those living alone, induction cookers are becoming very popular, especially in situations where gas stoves are either unavailable or cooking is difficult. These induction cookers are selling quite well these days. In this way, many people are purchasing products that are easy to use even in relatively small living spaces. Furthermore, it's not just single-person households; newlywed couples also prefer these compact appliances. As I mentioned regarding the massage chairs, this trend is quite notable.

The size has significantly decreased, and with the trend of miniaturization and lightweight design, we are now expanding options for interior elements such as colors. In fact, home appliances are no longer just categorized as white goods; they are now available in a variety of styles based on personal preferences. It seems we are moving towards a trend where everything can be chosen according to taste. We have looked at trends in home appliances, and now let's take a look at the last article for today. This article might not be directly related to marketing trends, but I thought it would be beneficial for you to see it. The title of the article is from Donghwa Ilbo: Late-night Shorts: Is Late-night Snacking a Matter of Willpower? The title itself is intriguing, isn't it? It discusses whether staying up late, scrolling through my phone, and succumbing to the temptation of late-night snacks is truly a matter of willpower.

I found out how to fix bad habits. How can I improve the bad habit of consuming my daily life? I used to lie in bed before sleeping, thinking, I'll just watch for 10 more minutes, but then when I realize it, an hour has passed, and I've checked various incidents, news articles, celebrity gossip, and relationship rumors. There’s just so much to look at. Before I know it, I'm staying up late looking at my phone and falling asleep in a tired state. So, why are modern people caught in this dopamine addiction? It would be great if we could just cut it off in an instant as we intend, but eliminating bad habits is harder than it seems. A professor in the United States conducted an experiment with students. He divided college students into three groups, and two groups...

They invited one group into a room, and it seems that they invited another group into a different room. Then, they told one group of students to actually eat chocolate cookies, while the other group was given something to drink instead of cookies—specifically, a beverage typically consumed with chicken. They were only allowed to smell the cookies but not eat them. As a result, when they conducted a problem-solving task after creating this sense of deprivation, the students who drank the beverage while suppressing their desire for cookies showed a significant decrease in their motivation to solve problems. They ended up giving up after just eight minutes, while the students who ate the cookies were quite successful. 

So, what insight does this experiment provide? From the perspective of the theory of willpower, it suggests that it is difficult to change bad habits solely through sheer willpower. In other words, restraining one's desires for something is not easy.

Energy is involved. This theory suggests that on days when energy is lacking, one may fail to exercise restraint. Willpower, like mental strength, is akin to muscles in that the ability to exert it is limited over time. So, what this article is discussing is that rather than overestimating one's willpower by saying, I am immune to temptation, it is essential to check the fundamental reasons behind these impulses. For instance, when I feel hungry and want to eat, what is the underlying psychological need I want to satisfy? Similarly, if I feel like smoking or drinking, it is crucial to identify what part of me feels deficient at that moment. Therefore, when signals arise, it is important to recognize them and not fall into repetitive behaviors.

This continues, and it seems to discuss the order of rewards. It is quite important to understand this reward and to be able to meet that reward in a different way. The idea is to change bad habits into good habits while maintaining the reward. For example, what is the reward obtained from looking at a smartphone just before sleeping? If the goal is simply to relax without thinking, I would like to replace that with constructive habits like meditation or reading. If I constantly want to snack, it is necessary to examine whether I want to wake myself up, take a break, or if I am truly hungry. Therefore, it is suggested to find alternative behaviors, such as drinking coffee or other activities. It may seem like a cliché, but in the bad habits we unconsciously engage in, there always seems to be a keyword of deficiency. So, understanding this deficiency and finding other...

I thought it would be good to consider whether we could provide this reward in a different way. So, we have looked over the content prepared for today, and we have completed the broadcast on Monday, October 28th. If you enjoyed the video, I kindly ask you to give it a like. I will conclude with a greeting. Hello to our friend Ho, nice to see you! Good morning, Doi! Thank you for doing well. Thank you, Magic Lamp Genie, for attending today as well. Thank you to everyone who joined us today. Lumi, have a great day! Shinpi said good morning. Nice to see you, Son of Wealth! Our department head Doyeon has also joined us. Good morning, Ji-young! Jenny Acho, let’s do our best this week! Thank you, Jeong-ah, for being with us again this week. Now, I will wrap up with greetings to everyone, including Heum Heum Heum. I will return next Monday at 8 AM with even better articles.

I would like to greet you, and thank you for being with us today. I hope you have a happy week.

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가격 경쟁력과 소매업의 어려움

G마켓은 기준가 이하 상품 판매, 가격 검증 알고리즘 개발 등을 통해 가격 경쟁력에 집중하고 있습니다.

11번가는 '그랜드 11번가 세일'을 준비하며 평균 가격보다 높은 가격에 대한 페널티를 적용하는 등 가격 전략을 강화하고 있습니다.

스타벅스는 경영 위기와 치열한 경쟁에 직면해 고객 응대 방식을 변경하고 있으며, 유통업계는 명품 매출 감소와 온라인 전환으로 어려움을 겪고 있는 가운데 연말 성수기를 노리고 있습니다.

이른 크리스마스 축하와 업계 변화

팝업스토어의 성공으로 백화점의 크리스마스 이벤트가 일찍 시작되었지만, 핼러윈 이후 약간의 공백과 실적 부진 전망으로 인해 예년보다 일찍 시작되었습니다.

경기 침체로 백화점 업계는 예년보다 일찍 연말 분위기를 조성하고 있으며, 홈쇼핑 업체들은 TV 시청률 하락으로 어려움을 겪고 있는 가운데 자체 브랜드 사업 확대에 주력하고 있습니다.

가전 분야도 LG전자가 1000만 사용자를 돌파하는 등 구매에서 구독 서비스로 전환하고 있으며, 롯데마트의 과일 당도 측정 시스템 등 온-오프라인에서 AI가 활발히 활용되고 있습니다.

카카오의 AI 카나: 듀얼 어시스턴트 접근법

Kana는 두 개의 AI 어시스턴트인 나나와 카나로 구성되어 있으며, 나나는 개인화된 경험에 집중하고 카나는 그룹 채팅에서 작동합니다.

나나는 대화를 기억하고 알림을 보내며, 카나는 학습 자료에 대한 퀴즈를 풀고 데이트 일정을 제안합니다.

카카오의 카나는 초개인화와 감성적 이해를 목표로 하고 있으며, 올해 지도 서비스도 출시할 예정입니다.

AI의 영향과 나쁜 습관과의 싸움

AI는 초개인화된 고객 분석에 중점을 두고 리테일과 상담 분야에서 광범위하게 활용되고 있습니다.

블랙 프라이데이와 중국의 광군제 등 11월 쇼핑 축제가 다가오면서 온라인 소매업계의 경쟁이 치열해지고 있습니다.

과도한 스마트폰 사용과 같은 나쁜 습관을 없애기 위해 노력하는 것은 흔한 일이며, 대체 행동을 찾고 근본적인 결함을 이해하면 좋은 습관으로 바꾸는 데 도움이 될 수 있습니다.

한국야쿠르트의 새로운 방향과 AI의 진화

한국야쿠르트는 신선식품 아침 배달 서비스를 시작하고 종합 식품 회사를 인수하는 한편, 배달 앱 '노크'를 확장하고 있습니다.

식품업계의 신사업 추진이 가속화되는 것은 시장 포화로 인한 제품 다양화로 이어지고 있습니다.

인공지능의 진화는 5단계로 분류되는데, 대화형 인공지능은 이미 달성되었고 인간 수준의 문제 해결 능력을 갖춘 인공지능이 곧 등장할 예정입니다.

홈쇼핑이 미디어 환경 변화에 대응해 자체 상품 판매로 전환하고 있습니다.

미국에서는 한국 고추장을 주재료로 매운맛과 단맛을 결합한 '맵'이라는 트렌드가 유행하고 있습니다.

인공지능은 현재 판단과 조치가 가능한 3단계 개발 단계에 있으며, 다양한 분야에서 실제 적용을 위한 테스트를 진행 중입니다.

매운맛-단맛의 트렌드와 시장 변화

한국 고추장의 인기에 힘입어 매콤달콤한 요리는 이제 미국 레스토랑에서 중요한 트렌드로 자리 잡았으며, 메뉴의 10%가 이 맛의 조합을 특징으로 하고 있습니다.

저가 커피 시장이 급성장하면서 소비자 선호도가 변화하고 업계에서 해고와 고용 조정이 일어나고 있습니다.

또한 식품 기업들은 화장품과 건강보조식품에 진출하여 제품을 다양화하고 있으며, 인공지능의 빠른 발전은 시장을 재편하고 판매자에게 빠르게 대응해야 한다는 압박을 주고 있습니다.

많은 기업들이 블랙프라이데이와 싱글데이를 겨냥해 마케팅의 초점을 11월과 12월로 옮기며 일찍부터 캠페인을 시작하고 있습니다.

동원산업은 인공지능과 드론을 활용해 참치 어장을 찾고, 현대백화점은 인공지능 기술을 활용한 개인 맞춤형 컨시어지 서비스를 제공하고 있습니다.

롯데는 주로 해외 패션 브랜드를 수입-유통하며 독점 유통권을 확보하고 있으며, 자체 건강보조식품 제조에도 뛰어들고 있습니다.