판매자가 Etsy를 떠납니다: 판매 중지 및 지원 부족에 직면하기

### Etsy의 쇠퇴: 셀러의 여정과 독립 플랫폼으로의 전환
* 🚫 Etsy에서 스타 셀러로 상당한 매출을 달성한 후, 지원 및 계정 관리가 제대로 이루어지지 않아 **플랫폼과의 관계를 완전히 끊기로 결정**했습니다.
* 📉 제 경험은 **갑작스러운 판매 중지 조치**로 시작되었는데, 이의를 제기했지만 아무런 지원이나 설명도 받지 못해 판매자에 대한 **Etsy의 무시**를 실감했습니다.
* 💔 새 계정으로 스토어를 재설립하고 상당한 리소스를 투자한 후 또다시 **예기치 않은 판매 중지 조치**를 당했고, **Etsy를 떠나기로 결심**했습니다.
* 🌐 Etsy에 의존하는 대신 더 나은 관리와 고객 신뢰를 제공하는 **Shopify와 같은 플랫폼**을 사용하여 자체 웹사이트에서 판매하는 것으로 전환했습니다.
* 🛒 DOT 스토어 도메인은 다른 도메인 유형보다 클릭을 유도하는 데 있어 **월등한 성능**을 보인다는 연구 결과가 있으므로 가시성과 마케팅 이점을 위해 사용하는 것이 좋습니다.
* 📊 저뿐만 아니라 많은 판매자가 비슷한 경험을 겪었으며, 일부 판매자는 **이유 없는 상점 폐쇄로 하루아침에 생계를 잃기도** 했습니다.
* ⚖ 중재 합의로 인해 책임 소재가 복잡해졌지만 판매자 사이에서 불만이 커지면서 **Etsy에 대한 집단 소송 가능성**에 대한 논의가 진행되고 있습니다.
* 💡 Etsy에서 벗어나고 싶은 분들을 위해 **Hostinger, Stand Store, Gum Road**와 같은 대안 업체는 Etsy와 관련된 위험 없이 온라인 입지를 구축할 수 있는 실용적인 옵션을 제공합니다.

Etsy의 과실과 봇에 의한 판매 중지 조치로 인해 판매자의 생계가 위협받고 있으며, 많은 판매자가 대체 플랫폼을 찾고 있습니다.

After making tens of thousands of dollars in sales, I never thought I'd say this, but I'm completely done with Etsy. I'm not selling, I'm not buying, and I'm not even recommending them anymore. I honestly think they could be out of business in a few years and are probably going to face a class-action lawsuit soon. The lack of support, random account suspensions, and complete disregard for the people who built their platform is really going to cause some major problems very, very soon. But before I break down the reasons for that, let me just give you some backstory. I was a star seller on Etsy from 2020 to 2021. I was averaging about $100 a day selling digital products, specifically my ebooks. Without warning, I logged in one day to find my store had been completely suspended. I didn't even get an email saying what happened, and when I tried to appeal this with Etsy, I was met with crickets—literally like I had zero support. I tried for years to get my shop back where Etsy was treating me like an

annoying. They were ignoring my messages. I tried to get in contact with them through calling, through emails, through forms. They didn't even give me a reason on why they suspended my shop in the first place. From that interaction, I found out like Etsy really does not care at all about its sellers. But like stupid little me, I went crawling back to them. Okay, two years ago, I created a new account. I was selling new things, and last month, I decided, you know what, I'm going to start making more listings on Etsy and really push this and really build this. But it's like your friends told you, don't go back to him, right? I did it, and look what happened. I'm the fool. Okay, I will take that out. They suspended my shop once again. There were no violations that they told me about or that I could point out myself. The thing that made this so devastating is that I spent hundreds of dollars pouring in and investing into my shop. I was up so late creating completely custom designs for my shop.

only to have all of that hard work completely go to waste again. I went through the process to contact them for an appeal again, but nothing. There's no response, there's zero customer support, and Etsy truly, once they suspend you, they do not care about you from now on. I'm suggesting everybody sell on their own website. It is a lot more work, but the thing is with Etsy is like if you're a new seller, a lot of times Etsy won't really push you, so you have to bring in your own customers anyways. So if I want to bring in my own customers, I'm going to do it on a platform that like I can trust, like my own website. After Etsy's been in my account twice, I knew I couldn't rely on their platform and needed to get my own. I decided to switch completely to Shopify, but if you guys want to switch, you guys can use anything like Shopify, Squarespace, or Hostinger. And while yes, the website itself is important, so is the domain that you choose. That's why I

choose to go with a DOT store domain. These domains are specifically designed for online stores and can actually help you sell more. For example, in a recent study, it was shown that DOT store domains get two times more visibility on Google and 87% more people choose to click on a DOT store domain compared to a domain. Big names like Rihanna, Shakira, and even Mr. Beast have store domains because they're better at telling customers exactly what they're getting, which is an online store. Like, if I see dogs.com and dogdogs.store, like, come on now, 2 plus 2 is 4. Plus, if you get a store domain, then you get access to some really cool discounts. For example, for DOT store users, Elevate store offers $2,500 in discounts on tools like MailChimp and QuickBooks compared to just $1,600 for other domains. And to make this even easier for you, I partnered with DOT store domains to get you guys a really special deal. So you can get your DOT store domain for just 99 cents for the first year. All you

need to do is use my link in the description and use the code energy at checkout. Thank you so much to do store domains for sponsoring this part of the video. So this whole Etsy issue, some might say conspiracy, isn't only happening to me. It's happening to thousands of sellers, and that's why there's been so many complaints. People are really losing their incomes overnight. For example, one seller lost 90% of her income with absolutely no warning. Another seller allegedly was making $100,000 a month and logged in one day, and it was all just gone. I've seen countless other stories like this, and you might be like, Oh, energy, is this just the new shops? Like, no, there's a seller who's been on there for 15 years on the platform and no longer has the store that she worked for years to build. And you might be like, Well, energy, well, I'm making handmade stuff. I'm not using print on demand, man. I'm not doing anything else. Well, it's happening to handmade sellers as well. One seller

actually made completely custom things, and Teemu, a big company, decided to rip their store off. But then her store was the one who got shut down because they're like, Oh, you're copyrighting. It's like, What? They stole my designs. Why am I getting affected? I've even seen stores who make engraved physical products get shut down, and they all say, like, There is no warning, and when they try to reach out to support to rectify the issues, support does help them. This is really so bad because most sellers on Etsy are just normal people trying to make a decent wage, not rely on a 9-to-5. And they did that for a while, and then Etsy just shut down their shop, and now they're wondering, like, How are they going to feed their families anymore? To me, that's not right, and this platform is really failing its sellers. And I feel like it's going to hell in a handbasket, to be honest. But, like, how did this happen? Why is this happening? What is going on here? I suspect, okay, allegedly, that this is happening because Etsy

just said that they are using a bot to shut down millions and millions of stores. As we've taken down, as we said in the call, millions of listings and tens of thousands of sellers. There's new technologies out there that make it easier and easier to spot. For example, does this same item exist also on AliExpress? And we assume right now if that item exists on AliExpress, we assume it's mass-produced, and we take it down. Now, this makes sense for stores who are having copyright infringement or something that's breaking the policies. But this bot has gotten so out of control, it truly has a mind of its own at this point, and is taking out people who are not doing anything wrong. Now, why is the bot even going so crazy? Well, I suspect, allegedly, it's because Etsy just laid off 11% of their staff. So, they don't even have people to manually review these things, which is why you could be reaching out for years and not get an actual response, or at least one that's not just an automated message.

know also allegedly their stock is completely plummeting, which is why I suspect that they're not really going to be around for very much longer because their stock has dropped like over 20% in just the last year. The sellers are getting angry; so many people are not wanting to be on their platform, and also the customers are getting annoyed. Like, I just recently tried to buy something on Etsy, and it was super annoying. And even like as a seller, there's so many spam people reaching out to you. It's a platform that is just like really decreasing in its usability and its user satisfaction. I've been active in different Etsy communities, and all of this drama around shop suspensions for no reason is really making people want to file a class action lawsuit because at this point, Etsy is putting a lot of people's lives and livelihoods at risk for no reason. I can understand if there is a violation, but a lot of people are not given specific reasons for why their shop is being suspended, so they

can't even rectify or verify any of that information, and I think Etsy does not give any reasons for liability concerns because then people could actually look into it and be like, All right, what's the truth and what's not here? But although hundreds of sellers are talking about filing a class action lawsuit, this most likely won't happen because Etsy has an arbitration agreement which says that you agree not to form any type of class action lawsuit, not to get together with other people to file a lawsuit against Etsy. So Etsy is really making it impossible to have them held accountable for anything. We'll have to see how this plays out, but in the meantime, you can actually opt out of that arbitration clause on Etsy, and I'll put the link to Etsy's website and how you can do that. So what are the alternatives? Shopify, number one. Shopify is the top site for e-commerce. They're going to have all the tools that you need. Is it a little bit pricey? Yes, it can be. I think it's like

$3 or $4 a month or something after the free trial, but the thing is, I'd rather pay $30 to keep my $20,000 a month business than to not really pay anything per month but have it shut down overnight. If you guys are looking for a more economical solution, I would suggest something like Hostinger. Hostinger, you can have e-commerce, you can sell physical products, digital products, all of that, but Hostinger has a really, really affordable price, and it is a lot more affordable than Shopify, but it is a little bit more limited in terms of the design options that Shopify offers. If you're like, Energy, I don't want to even set up my own website at all, then I'm going to suggest you to use one of these two, either Stand Store. Now, Stand Store is like a link in bio, like I've seen a lot of TikTokers use it and stuff, but you can host coaching, you can host products, you can add a lot of different things that people could click on from social media and just order.

directly. I do believe they have a monthly fee as well. I think it's $20 or $30 or something. I have to look more in depth because I'm doing a full complete video comparing the pros and cons of each of these, but I believe it's like $20 or something like that. And if you don't want to pay any fee, then you can use Gum Road. Now, I've bought a lot of things from Gum Road, so I can say on a customer side, I really like it. But it is like you're hosting your products on somebody else's website. But you can just put a link to your Gum Road store. I personally would say go through that initial work of building your own website just because you're going to look a lot more professional. But if you don't want to do that, then yes, stand store, Gum Road, something other than just having an Etsy store. Let me know your own stories down below, and I will see you guys in my next video.

It's Finally OVER for Etsy (Class Action Lawsuit??)

ENERGI

Etsy에서 스타 셀러로 활동했던 저자는 지원 부족과 무작위 계정 정지로 인해 플랫폼 사용을 완전히 중단하기로 결정했습니다.

두 번의 계정 정지와 아무런 응답이 없는 Etsy를 경험한 후 판매자에 대한 회사의 약속에 대한 믿음을 잃었습니다.

이제 저자는 다른 판매자들이 자신의 웹사이트에서 판매할 것을 권장하고 있으며, 비즈니스를 위해 Shopify로 전환했습니다.

DOT 스토어 도메인은 온라인 스토어용으로 설계되어 일반 도메인에 비해 Google에서 두 배의 가시성과 87% 더 많은 클릭을 제공합니다.

리한나, 미스터 비스트 등 많은 유명인이 온라인 스토어에 이 도메인을 사용하고 있습니다.

DOT 스토어 사용자에게는 제휴 할인을 통해 첫해에 $0.

99의 특별 할인과 특별 혜택도 제공됩니다.

논란의 여지가 있는 Etsy의 스토어 폐쇄

Etsy는 맞춤형 디자인을 가진 판매자의 스토어를 포함하여 많은 판매자의 스토어를 폐쇄하여 많은 사람들에게 혼란과 재정적 고통을 안겨주었습니다.

봇을 사용하여 목록을 식별하고 삭제하는 이 플랫폼의 방식은 공격적이고 무차별적인 접근 방식이라는 비판을 받아왔습니다.

최근 Etsy의 직원 해고로 인해 영향을 받은 판매자에 대한 수동 검토 및 지원이 부족해지면서 상황은 더욱 악화되었습니다.

Etsy의 사용성 저하 및 판매자 불만 사항

Etsy의 주가는 지난 1년 동안 20% 이상 급락하여 판매자의 분노와 고객의 불만이 커지고 있습니다.

이 플랫폼의 스팸 증가와 원인 불명의 판매 중지 사태로 인해 판매자 커뮤니티는 불안에 떨었고, 많은 판매자가 집단 소송을 고려하고 있습니다.

Etsy의 중재 계약은 판매자가 회사에 책임을 묻기 어렵게 만들지만, 이 조항을 거부할 수 있는 옵션이 있습니다.

이커머스를 위한 경제적인 솔루션

무료 체험 후 소액을 지불하고 비즈니스를 계속 운영하는 것이 서비스 중단의 위험을 감수하는 것보다 낫습니다.

Hostinger는 전자상거래를 위한 Shopify보다 저렴한 대안을 제공하지만 디자인 옵션이 제한적입니다.

웹사이트를 설정하고 싶지 않다면 제품 호스팅과 코칭에 적합한 옵션으로 스탠드 스토어는 월별 요금제, Gum Road는 무료 옵션을 제공합니다.