Recently, as competition in the delivery industry intensifies, each one is promoting free delivery. However, the burden of free delivery is not on the delivery platforms but on the restaurants and self-employed individuals. It is said that selling a ten-thousand-won dish leaves only about 80 won. First, this is reporter Jeong Hyesung. Jang Jaehyun, who runs a cafe in Seoul, mentioned that more than half of last month's sales of 30 million won went back to the delivery platform. The commission taken by the delivery platforms is increasing, more than the decrease in sales. Especially, the burden has grown larger since the start of the war between delivery platforms and free deliveries. Looking at the receipt for selling two cups of coffee, the burden of delivery commission that Jang Siga bore has jumped from 900 won to the 4,000 won range, more than four times higher than before the free delivery. Previously, store owners could choose from various fee structures, but now even that has become difficult. Instead, for each order placed.

You need to choose a plan that incurs a 6.8% commission fee and a delivery fee exceeding 2,500 won. However, that is now too high. Customers used to have free delivery, but now we have to cover any amount they used to pay even if it was a small one. The situation is the same for other stores. Here, if you sell a meal worth 10,000 won, after paying a card fee of 2,900 won and a 3% commission fee, you are left with only 8,100 won. We stopped advertising, and since we stopped advertising, deliveries have not come in yet. As we continue to sell, we incur losses, so we eventually raised the price of a meal by 500 won. In reality, six out of ten restaurants in Seoul raised food prices or reduced portions when delivery platforms increased delivery fees. The platform companies claim they have never passed on the burden of free delivery to the store owners. However, experts believe that as the fierce competition between companies intensifies, it will inevitably be passed on to consumers.

I would like to point out that although there are marketing strategies, isn't it the consumers who bear the burden in reality? The delivery fee and charges are not burdensome, JTBC. Thank you for watching JTBC News. We will see you at 6:50 in the evening newsroom.

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"1만원 팔면 81원 남아"…'배달비 무료' 되자 벌어진 일 / JTBC 뉴스룸

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