When you sell on Amazon, you are probably aware of review requests, which involve asking Amazon customers for reviews. If you’re not familiar with this yet, you should be. Through these review requests, you can receive feedback from customers. However, if you are using Helium 10, you can automate the review request process using the Follow-Up feature. In this video, I will show you how to set it up. If you are using Helium 10 and haven’t set this up yet, I highly recommend giving it a try. Now, let's get started with the video. 

Hello, I am Bopyeo, an Amazon seller who started my business in 2019 and has been selling ever since. For those of you who are seeing me for the first time through this video, if you click the link above the video, you can find out how I started my Amazon business, so feel free to check it out. Now, in this video, we will discuss what you need to know when selling on Amazon.

How can I receive more reviews? In that stage of contemplation, you might be aware of Amazon's review request feature. You probably know about making those review requests. However, if you have a lot of orders or if you simply don't have the time to do this, using automated software could be a solution. Many of you might already be using the Helium 10 software. With Helium 10, you can automate your review requests through a feature called Follow Up. Personally, I recommend making review requests yourself, especially if you don't have many orders. However, if you are extremely busy with your main job or if you have too many orders, automating the process can be a viable option. If you're already using software, it would be beneficial to take full advantage of that feature.

Now, let me show you how to set this up on my computer. I've just come to the computer, and as you can see, I will explain the Follow-Up tutorial for Helium 10. To use this feature, you need to have either the Platinum plan or the Diamond plan of Helium 10. As you can see here, the Platinum plan allows you to send 5,000 emails, while the Diamond plan allows you to send 15,000 emails each month. 

To find this feature, go to the Tools section, where you will find the Follow-Up function. Click on Tools -> Operations, and you will be directed to the next page. You will need to go through a total of three steps. The first step is to connect the MWS Token. On the right side, you will see a video icon. If you click on this, Helium 10 provides a very detailed explanation of how to connect your account, so I won't cover that in this video. It's very easy; just watch and follow along.

Many of you may have already connected. Most of you will likely see this screen. Here, you will click on the second option, Automate Product Review Requests. Once you click on it, it will appear like this. It's simple: click on Turn on Request a Review to activate this feature. Then, it will show that it has been turned on, and the feature is now active. Later, it will appear on the dashboard like this. If you go to the Follow-up section and click on Request More Reviews, it will look like this.

Here, you can see the steps. First, it says Discount Less Than 30%, which means do not send review requests for orders that have too many discounts. If you usually do not offer more than 20% off, you can just keep this as is. The first option is Order Delivered, meaning that after the customer places an order and receives it, you will wait for 7 days.

According to the policy, you cannot make a review request within five days. Therefore, this period can be set between seven days and beyond, but it is usually set to seven days. I recommend setting it between seven and fourteen days. Once this period is reached, Helium 10 will automatically send out review requests. These review requests are not newly created by Helium 10 but are sent using Amazon's existing review request feature. So, there is no need to worry; you can set this up automatically. If you are very busy or have many orders to manage, you might want to use the follow-up feature. Later on, this will be how it works, and you will automatically send review requests through Helium 10. Personally, I also recommend that you make these review requests yourself.

However, for those who are unable to do so, I would like to inform you that if you create an automated system using Helium 10, you won't need to struggle to do everything separately. You can use that time for other tasks as well. How was it, everyone? Today, we learned about how to automate Amazon review requests through the Follow-up feature provided by Helium 10. If you do review requests manually, you can become familiar with where your customers are ordering from, and you will also recognize customers who repeatedly make purchases. Therefore, I personally highly recommend doing it manually. That's why I haven't made this video until now, but many people have been reaching out lately, saying that they are returning to their main jobs and are busy. They are asking if there is a way to automate review requests a bit more.

Thank you for your input, which is why this video was created. If you are busy, you can set up a review request using the follow-up feature, and I hope you receive many reviews from Amazon. Thank you for watching this video today, and if you found it helpful, I would appreciate it if you could leave a comment in the comment section. I will see you in the next video. Thank you for watching.

아마존 셀러 리뷰 자동화 세팅으로 쉽게 아마존 리뷰 받는 방법 알려드립니다! Helium10 Follow-up! 본업 때문에 바쁘신 아마존 셀러들은 꼭 보세요!

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