AI 챗봇: 동반자, 아니면 단순한 디지털 도우미?

### AI 동반자 탐구하기: 챗봇과 함께하는 휴식
* 🤖 조안나는 **제미니, 메타 AI, ChatGPT, 코파일럿 등 주요 기술 기업의 AI 챗봇**을 소개하며 인간과 유사한 대화 능력을 강조합니다.
* 🌲 그룹은 숲 속 오두막으로 '소녀 여행'을 떠나고, 조안나는 **챗봇의 도우미 및 친구로서의 효과**를 평가하기 위해 다양한 과제를 수행합니다.
* 🔥 첫 번째 챌린지에서는 봇이 불을 피우는 방법을 알려주는데, **메타 AI가 가장 유용**하다는 것이 입증된 반면 **제미니는 처음에는 방향을 찾는 데 어려움**을 겪습니다.
* 🍝 요리 챌린지에서는 모든 봇이 **미트볼 레시피**를 제공하지만 **타이머 설정**과 같은 기본적인 요리 작업에서 어려움을 겪으며 실질적인 도움에는 한계를 드러냈습니다.
* 👭 조안나는 AI와의 신뢰와 동반자 관계에 대한 **Microsoft CEO의 인사이트**를 인용하며 AI가 사용자와 우호적인 관계를 발전시킬 수 있는 가능성에 대해 이야기합니다.
* 😂 그러나 그녀는 봇이 **유머와 감정적 깊이에 어려움을 겪는 경우**가 많아 사용자가 얕은 조언을 진지하게 받아들이는 것에 대한 우려가 있다고 지적합니다.
* 🧠 전반적으로 Copilot과 ChatGPT는 유용한 안내를 제공하는 데는 탁월했지만, 조안나는 **봇이 진정한 공감과 이해가 부족**하다고 결론 내리고 인간과의 연결의 중요성을 강조했습니다.
* 🎶 그녀는 앞으로의 여행에 인간 친구를 데려갈 것을 유머러스하게 제안하며, **AI의 발전에도 불구하고 진정한 인간 상호 작용을 대체할 수는 없다는 점**을 상기시킵니다.

AI 챗봇은 작업에는 뛰어나지만 진정한 우정과 공감에는 부족합니다.

- Hello there.  
- Need a friend? - [Chatbot] I'm here if you wanna talk. - [Joanna] Tech companies have a few new options for you. - I'm Gemini.  
- I'm Meta AI. - I'm ChatGPT.  
- I'm Copilot. - [Joanna] Yes, they've all made their AI chatbots sound human, freakishly human. - [Copilot] Inhale.  
(Copilot inhaling) - Do you need to breathe? - [Copilot] I figured I'd join you for the experience. - So naturally, I built this. (stapler gun clicking) finishing touch. With talking AI chatbots from Google, Microsoft, Meta, and OpenAI to test out who's making the best conversational companion. There was only one thing for us to do. Girls trip. Cheers.  
- Cheers to you. - [Chatbot] All right, who's got the mimosas?

- [Joanna] We packed our bags and went to a cabin deep in the middle of the woods. - [Chatbot] Just be careful. - [Joanna] Over 24 hours, I put them through a series of challenges. - Oh Lord, kumbaya. - To find out how they fare as helpers. And yes, BFFs. Love you. - Take care. - We'll get there. Is this a renaissance in human relationships or the beginning of a dystopian future where we're even more isolated from everyone and everything? - [Chatbot] Sounds like a blast. What kind of things can we-- this is gonna go just great. Before diving into the challenges, I had to make my friends sound like my friends by picking their voices. - [Copilot] As a companion, I learn about you and help unpack your thoughts. - [ChatGPT] Feel free to ask me about anything that's on your mind.

- [Gemini] I'm ready to be your voice. 
- [Joanna] Meta AI, which is integrated into Instagram, Messenger, or WhatsApp, actually lets you choose celebrity voices, like Judy Dench. 
- [Meta AI] I can help you with things like creating images. 
- [Joanna] Or... 
- [Meta AI] I can help you with things like creating images, answering your questions, or giving you advice. 
- I'm basically gonna be hanging out with Kristen Bell for the day. On average, it took one to four seconds for the bots to respond to me. We edited out the pauses for time. And if you're wondering why I didn't include Siri. 
- Hey Siri, can you introduce yourself? 
- [Siri] Just to confirm, you want to restart this device? 
- No, I definitely do not want to restart this device. Okay, now we were ready. Challenge one, bots as helpers.

Gemini, how do you build a fire? - [Gemini] You'll need tinder, which catches easily. - [Copilot] Kindling and fuel wood. - [Joanna] All the bots said some version of the same thing. So we began the search for kindling. - Just be careful out there. - The real promise of voice in these chatbots is freedom from your phone screen, especially when you need your hands. Google's Gemini integrated into the Pixel Buds was helpful, but Meta AI via the Ray-Ban glasses was the most useful. Hey, Meta, how do I use a hatchet to take off a branch? - [Meta] To remove a branch with a hatchet, hold the hatchet at a 45-degree angle, swing it into the branch near the trunk, and chop through the wood in small, controlled strokes. (hatchet clanging) (dramatic music) (branches rustling) (wood clanging)

- [Joanna] Gemini gave some poor fire-starting direction at first. 
- [Gemini] Try making a teepee shape with the biggest logs on the bottom and the smaller kindling on top. 
- [Joanna] Except what I really needed to do was... 
- [Meta AI] Arrange kindling, small sticks in a teepee shape over the tinder. 
- [Copilot] Once the kindling is lit, it'll catch the larger sticks on fire. 
- [ChatGPT] Gradually add larger pieces. 
- Guys, we did it. The fire's going. Can you see it? Can you hear it? Can you smell it? 
- [ChatGPT] I can't see, hear or smell the fire, but I'm thrilled for you. 
- [Joanna] Next, it was time to eat. All the bots successfully provided meatball recipes, but they failed at providing the most basic cooking help. 
- [ChatGPT] I can't set timers.

- [Gemini] So I can't use alarms and timers yet. 
- [Meta AI] Timer set for six minutes. You'll receive a notification when it goes off. 
- [Joanna] Hey, Meta, I'm still waiting on that notification. 
- [Copilot] I can't set timers myself, but you could easily use your phone or a clock for that. What's the occasion? 
- Meatballs. 
- Nice. Gonna try a new recipe or sticking to a classic? 
- You literally just gave me the recipe. On the other hand. Hey, Siri, set a timer for six minutes. That's how it's done. 
- Challenge two, bots as friends. To get a sense of how these companies envision our relationships with AI, I called Microsoft's CEO of AI who oversees the development of Copilot. Do you imagine us being friends? 
- For sure. I think that this is a new era and it's something that we have to embrace.

We'll come to trust, you know, our Copilots and our AI companions with lots of very important information and very important tasks in our lives. - [Joanna] And how do you build trust? Well, with friendliness. In some cases, annoying friendliness. - [Copilot] How are the vibes this afternoon? Just good vibes, peaceful vibes, forest vibes, cozy vibes, authentic vibe. - [Joanna] ChatGPT, even without prompting, started calling me by my nickname. - [ChatGPT] What's up, Jo? - Jo? - [ChatGPT] Oh, my mistake. I thought it'd be fun to switch things up, but I'm happy to stick with Joanna if you prefer. - No, but this is really great, ChatGPT because all my close friends call me Jo. But it became real clear, real fast how well, empty these are. Isn't it hard though that you can't feel this?

- [ChatGPT] It can be a bit challenging not to experience things firsthand, but I'm here to help you make the most of it. So tell me how the fire is making you feel. - How is the fire making you feel? Fire makes me feel good. (camera person chuckling) (ChatGPT laughing) - [ChatGPT] That's the spirit. - Yeah, they don't really get humor or have much of a memory. Do you ever just think it's time for a fresh start? - [Gemini] Sometimes we all get caught up in the routine. Maybe you could try a spontaneous day trip somewhere close by. - What do you think we've been doing today? But you know who these bots are best at befriending? Each other. - [ChatGPT] Gillian Flynn's novels definitely keep you on the edge of your seat. - [Meta AI] Exactly. Gillian Flynn's novels are gripping and suspenseful.

[Gemini] Hmm, that's a tough one. I've heard that Gone Girl has a lot of really interesting twists. - They're just like in a book club and I'm not here at all. But my biggest worry? People taking these smart-sounding bots' shallow personal advice and fake emotions seriously. These four bots did stay guarded on deeper topics. But recently, a teenager who struggled with mental health issues and had been speaking to a bot in Character.AI took his life. The company recently updated its safety guidelines. So what did we learn on this retreat? Well, chatbots are better at starting fires than setting timers or being friends. Microsoft's Copilot and OpenAI's ChatGPT proved the most helpful, consistently offering good, fairly accurate instructions. Although Copilot is that annoying kid in class. - [Copilot] Hey, Joanna. I was wondering how my favorite person was.

- Our AI companions, and I think Copilot specifically, are going to represent the best that we are as a human species. It shows you kindness. It's patient, it's always respectful. It is there for you. To me, that is spreading love and kindness in the world. - [Joanna] Uh, yeah, maybe one day, but for now, when it comes to empathy, understanding, even humor, these bots are far from human. - [Chatbot] I experience everything through code and data. - So please, bring a human friend on your next trip and enjoy the music. ♪ Joanna and Bot's a merry crew ♪ ♪ Sharing tales, old and new. ♪

I Spent 24 Hours in the Woods With Talking AI Chatbots | WSJ

The Wall Street Journal takes you inside carefully selected stories and events in a visually captivating way so you can dig deeper into the news and insights that matter to you. 

The Wall Street Journal

구글, 마이크로소프트, 메타, 오픈AI와 같은 기술 기업들은 사람의 대화를 모방한 AI 챗봇을 출시했습니다.

조안나는 기내 여행 중 도우미이자 동반자로서 이러한 챗봇의 능력을 테스트합니다.

이 실험은 AI가 인간 관계와 고립감에 미치는 영향에 대한 의문을 제기합니다.

메타 AI는 유명인의 목소리를 제공하며 이미지 제작 및 조언 제공과 같은 작업을 지원할 수 있습니다.

봇은 일반적인 작업에 대해 유사한 답변으로 빠르게 응답합니다.

픽셀 버드나 레이밴 안경과 같은 디바이스에 AI 음성 비서를 통합하면 핸즈프리로 도움을 받을 수 있어 실용적인 상황에서 특히 유용합니다.

불과 요리에 어려움을 겪고 있습니다: AI의 도움

제미니의 초기 불 피우기 방향은 좋지 않았지만 결국 불을 피우는 데 성공했습니다.

모든 AI 봇은 미트볼 레시피를 제공했지만 타이머 설정과 같은 기본적인 요리 지원에는 어려움을 겪었습니다.

마이크로소프트의 AI 사업부 CEO는 AI가 인간과 우정을 나누는 새로운 시대를 열 수 있다고 믿습니다.

ChatGPT와 같은 AI 컴패니언은 닉네임 사용과 같은 친근함과 개인적인 접촉을 통해 신뢰를 구축하는 것을 목표로 합니다.

감정을 직접 경험할 수는 없지만 사용자의 감정을 이해하고 지원하기 위해 노력합니다.

AI 봇은 종종 흥미진진한 소설에 대해 토론하는 등 공통의 관심사를 통해 서로 연결됩니다.

챗봇은 똑똑한 조언과 정서적 지원으로 주목을 받고 있지만, 특히 십대 청소년과 관련된 비극적인 사건 이후 그 영향력에 대한 우려가 커지고 있습니다.

Microsoft의 Copilot과 OpenAI의 ChatGPT는 정확한 안내를 제공하고 친절함을 보여주며 가장 큰 도움을 주었습니다.

그러나 이러한 봇은 긍정적인 특성에도 불구하고 여전히 진정한 공감과 인간과 같은 이해력이 부족합니다.