Data Management: Key to Growth and Customer Value

Data management drives growth, yet customers seek clarity on AI's real value beyond technology hype.

### The Importance of Data Management in a Growing Digital Landscape
* 📊  Management of data is recognized as a **crucial factor** in handling the explosive growth of information, which is increasing at a **28% compound growth rate**.
* 💰  Despite this growth in data, budgets for many companies are not expanding at the same rate, highlighting a **significant gap in financial resources available for data management**.
* 🌍  The company is committed to investing in **international expansion**, **product growth**, and specifically targeting growth in the **Asia-Pacific and Japan (APJ)** regions.
* 📈  Transitioning from a streaming service to a comprehensive data platform, the focus is on **enhancing IT and security data management** for businesses.
* 🤖  While artificial intelligence (AI) is a key component of this evolution, there is a noted "**AI fatigue**" among clients who are more interested in "**practical applications**" than just the technology itself.
* ⏳  The speaker expresses concern that the gap between the **emergence of new technology trends** and the **realization of their value** may lead to **disillusionment among customers**.
* 🔍  Continuous efforts are being made to ensure customers understand the **tangible benefits** they receive from the technology, emphasizing **customer success as a priority**.

I've had so many people say that management of data is the key to all of this. There are many names that sit within that field, but let's start with the basics of what is and does. So we're a data engine for I.T. and security, which is helping customers deal with this massive growth in data. Your data is growing at a 28% compound growth rate. And I've asked a thousand customers this question. You know, is your budget growing at that rate? And the answer is universally no. So we're driving the growth. We're looking for money. And I'm interested, therefore, where that three and a half billion goes to. Yes. So we will be continuing to fund our international expansion, product growth, and continued growth in APJ specifically. So we're really excited to continue to fund our growth and global expansion. There's a phrase or term I've not used in some time sentence status, which is

basically marketing speak for. I think Bessemer invented it or coined it, that $100 million or so in annual recurring revenue upwards. That shows some growth. But where do you go from here? I mean, I'm assuming that at that valuation, things are going pretty well in real terms for you. Yes. So we're going from a streaming company into a broad spectrum data platform that's helping people deal with it and security data, which helps them operate the systems that operate the business. It's an underserved persona. And so the growth is really a reflection of the value we're providing to customers. What's so interesting is, of course, you're helping streamline data management immediate goal. Of course, that's all to do with artificial intelligence. But ultimately, is that the near-term issue of all your clients or are they faced with other issues? And is it not all about AI? So we hear a lot of AI fatigue amongst our customer base.

You know, every vendor that's sitting down in front of them, every keynote that they go to is all about the technology. And we're embedding A.I. into our technology to help people better understand their data, be able to more quickly and easily configure their systems. But they want to know what the AI technology is going to do for them, as opposed to being about the technology itself. I want to dig a bit deeper and I fatigue. You know that that is something that you think is short term or you worried that maybe all of the investment that many companies, big and small, have made was a little bit overdone. I mean, I think this is an Internet scale disruption in technology, certainly. I think the but if you look at the gap between when these trends start and when the value starts to be received, there's there's a pretty big gap in that time. And so in that time, there's there's a

lot of talk about what will happen as opposed to being on backed by customer success and what value they're actually seeing from the technology. And so we remain focused on making sure that our customers know what exactly we're doing for them.

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Data management is crucial due to the massive growth in data, with a 28% compound growth rate.

The company is focusing on international expansion and product growth, particularly in the APJ region.

Their transition from a streaming company to a broad-spectrum data platform is driven by the need to help customers manage IT and security data, while also addressing AI fatigue among their client base.

Vendors and keynotes are focusing on AI's role in helping people understand and configure their systems.

There is a desire for clarity on what AI technology will do for users, rather than just the technology itself.

The speaker believes AI is causing a significant disruption in technology, but there is a notable gap between the start of the trend and when value is actually received.

There is a lot of discussion about future outcomes rather than the actual value customers are receiving from the technology.

The emphasis is on ensuring customers are aware of the company's efforts and impact.

The goal is to maintain a clear focus on delivering value and support to customers.