Why do I think that comparing a PC to a movie is like a huge drama? Because the things that happen at the store are really beyond imagination. Sometimes, from sports dramas where you have to use your body to worry dramas where you make facial expressions due to inner problems, there are times when we shoot various dramas. If we compare it to Tom & Jerry, it's like a chameleon, changing seriously and brightly according to each executive's personality. Hello, I am Park Ji-woong, a 4-year veteran at OFC. I think of myself as a bridge connecting the franchise headquarters and the franchisees. I believe that I play a role in aligning the direction that GS Retail pursues nationwide with the policies and strategies of the headquarters.

To guide and practice in stores, I communicate with the store manager on-site. In addition, I resolve issues and provide assistance when various issues or concerns arise at each store. Simply put, you can think of us as counselors who help store operations run smoothly. In my opinion, the biggest charm I felt while working for 4 years is that I schedule and manage all tasks myself. I think it's the biggest advantage. Being able to perform tasks at the store during the weekly store visit schedule is the biggest advantage of course. In the last semester of my fourth year at college, including the internship for 6 months, it took about 11 months in total. When I was in my fourth year, graduating was very scary, so I tried to understand it, but after graduating, I found myself lost.

I think I worked harder for the remaining 5 months because of the anxiety of not being able to do it. I try to live with a slightly positive mindset. If I'm going to do it anyway, let's do it joyfully. I set my mindset like this and do everything. When comparing animals, I think I'm like a chameleon. The personalities of chameleons vary, and I think it's most important to adapt to different situations seriously or brightly like a chameleon. I don't think I've ever thought about giving up, I think it's a choice. I used to have thoughts about quitting, but now I don't think about it anymore. When it comes to grades, I buy something and put it in front of the things I have for that semester. Whether it's good or bad, I buy things wherever I go.

I always had a great interest in meeting people since I was young, so I did various part-time jobs. I worked at an art store when I was very young, and there was a satisfying incident where I accidentally broke a product while moving it, and it led me to enter the art world. It was quite shocking that the part-timer caused an accident, so I was very flustered. However, the product manager at the time listened to me well and helped with the insurance process from the headquarters without me having to spend any money, even handling the accident report. Thanks to that, I was able to finish the part-time job very well.

Yes, through experiencing such things, depending on how the English manager handles it, they can motivate the salesperson and also see that it affects sales performance. Seeing that, I naturally thought about wanting to do a job like that. Depending on the personality of my child, it may vary slightly. If someone like me who enjoys meeting people or talking, then recommending web PC is a natural choice. Dealing with people is not easy to say the least, but still, amidst that, there are times when I feel rewarded and gain enlightenment. Ultimately, I would recommend this position. Web PC stands for Operation 7 Counselor, which is an abbreviation for communication between the franchise headquarters and the franchisee.

I am a person who plays the role of a bridge that can be understood. Working on-site is very important, so I have never experienced such a situation, but I heard that there was a question like this in an interview. When I first started working at a convenience store, although I didn't receive that question, I actually encountered a situation when a high school classmate came to the directly managed store as a customer. At that time, my classmate asked why I was working there in a surprised tone, and I was really embarrassed because I was wearing a uniform. However, I managed to compose myself and treated my classmate as a customer with gratitude. Since then, many dramatic events have occurred, as I am the person who coordinates between the franchise and the head office, it can be difficult when both sides have different opinions.

For example, sometimes people hesitate to place orders at stores or occasionally choose not to order certain products based on store type or sales. As an FC, I believe that customers should be able to enjoy similar levels of products or services when visiting regardless of the store they visit. Therefore, in such cases, I try to persuade them with data from other stores or support for courage. I think driver's licenses and fall web PCs are the most needed items. Solving store issues often requires adjusting store sizes, so I think providing support is essential. Also, meeting various store owners and managers is necessary, so I believe that cooperation and communication are crucial. Since our company is currently focusing on management, it is important to prevent embezzlement.

I have experienced situations where, occasionally when I entered the office, I had to print materials like complaints or reports using the company printer. There was a time when I put a large amount of fabric softener that I wanted in the printer without much thought. As a result, certain types of products were not sold well, and sales were low. There were also instances where I explained administrative procedures and costs to Manager Byeonju before the event, but my explanation was somewhat lacking, leading to misunderstandings. Therefore, I had to explain again and even had to persuade through a kind of drama. Looking back, those moments feel a bit dizzying. When I was in college, seniors emphasized the importance of word processors, creating a sort of obsession in me.

When I started working, I didn't need that much, ofc. We have a separate app that uses a data extraction system, and since the senior colleagues explain things well enough during onboarding, it seems like that's what they really want. Also, since there are many opportunities to observe work on-site, it seems better to develop response strategies suitable for various situations and people. Empathy is also necessary for this job. So, thinking from a management perspective at work is important, and understanding such a position is crucial. At the current workplace, since it's a problem related to laws and regulations, I've come to trust those who empathize and solve issues like a monthly report. When I say root for, it's a method I used, and it seems like I've come to trust visiting the stores of the four companies with our store's score.

It seems good. You know, there's a saying that goes know yourself and know your enemy, and you shall be victorious in a hundred battles. So, if you want to know more accurately about the signs, it's most important to inquire at the convenience store in front of the wall to find out what we are up to. In fact, it seems impossible to disappear. But if it does disappear, since the 2nd installment Charles Runge is a franchise business, I think that larger franchise stores may not be able to develop anymore. Because I think it's impossible for our web seedlings to consistently operate about 5,000 nationwide franchise stores in a uniform manner. So, if the signs disappear, won't there be a risk of losing direction and individuality, and will similar services anticipate and leave many customers disappointed, causing our job to disappear?

I hope you don't lose faith. I believe that as you prepare for the civil service exam in Korea, there may be times when you feel a little difficult and frustrated. However, I think that the more difficult it gets, the more confidence you should have in yourself, without losing faith in yourself. If you can have confidence even when it's tough, I believe Kim Young-hee will succeed in getting a job. Fighting to all the young people in Korea. [MUSIC]

편의점 영업관리 OFC가 궁금하다면 여기로 / GS리테일 박지은OFC

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